Account Types

Absolutely not! Just sign up with a working email address and you’re ready to go. Floorplanner is an online tool that works in every modern web browser.

Yes it is! You can create as many projects as you like and download 2D & 3D floor plan images and interior images in SD quality. Higher levels provide more benefits, like better quality images and multiple floors. See the possibilities for higher level projects.

Besides credit card and Paypal payments we support many local payment options which are provided by our payment service provider Adyen. In most countries supported by Adyen you can do a bank transfer.

Every payment comes with an invoice. When you are logged in, you can find your invoice(s) in the Billing history tab.

As an European company we are obliged to charged sales tax (VAT) for every purchase made by people of companies from the EU. You can find more detailed info on this page.

Yes, we will keep your membership active and prolong it at each renewal date. If you want to cancel your membership you can do that at any time.

Or course. When you cancel your membership we will downgrade you to a free Pay-as-you-go account at your next renewal date. Your membership will remain active at its current level through the end of the billing period that you’ve already paid for.

Yes, your credits will never expire.

We offer discounts to companies that create a lot of projects. If you need more than 25.000 projects a year, please contact us to talk about our discount offering.

Yes we do, please reach out to us and tell us how we can help.

A Floorplanner project is the entity in which you draw a house or other property like a restaurant, shop or office. A Level I project comes with one floor. If you upgrade your project to level II or above you can have up to five floors (storeys), and in each floor you can have up to 10 layout variants (called designs).

A template helps you to create projects in your own style consistently. With a template you can have your own logo on the renderings, create your own list of room types and control your default export settings.

Yup, using a template.

As many as you like. Whatever level your project has, the amount of renders is not limited (although we have a fair-use limit to prevent abuse).

Sure, shoot us your question at our contact page.